Studio 74 Privacy and Data Policy
At Studio 74, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your personal information in relation to our services. We use and process data stored on our own secure database, send marketing emails, and communicate with our collectors via phone to keep you informed.
Collecting Personal Information
We collect certain personal information when you interact with our services, including your visits to our website and purchases. This may include the following:
- Device Information: This includes details like your browser version, IP address, and interaction with our site. This is collected automatically to ensure the proper functioning of the site and for analytics purposes.
- Order Information: When you place an order, we collect necessary details such as your name, billing and shipping addresses, payment details, email, and phone number for processing payments, shipping, and providing customer support.
- Customer Support Information: Any additional information you provide when contacting us for support is stored in our internal system for efficient assistance.
Using Personal Information
We use your personal information to:
- Process purchases and payments.
- Communicate with you regarding new products, services, or updates.
- Offer customer support and respond to inquiries.
- Send marketing communications to keep you updated on our latest collections and events.
Sharing Personal Information
We do not share your personal information unless necessary for processing your orders or for legal compliance. For example, we use third-party services like Shopify, Stripe, and PayPal for transaction processing. We may also share your information with legal authorities if required.
Behavioral Advertising
We use personal data for targeted advertising and marketing. This includes using Google Analytics to understand how customers interact with our site and providing tailored advertisements through various platforms such as Facebook and Google. You can opt-out of targeted advertising by following the instructions on these platforms.
Cookies
We use cookies to enhance your browsing experience and collect data on your site usage. Cookies help us remember your preferences and track website usage. You can manage cookie settings through your browser.
Your Rights
If you are located in the European Economic Area (EEA), you have the right to access, correct, or erase your personal data. You also have the right to object to the processing of your data in certain situations. For more information or to exercise these rights, contact us at info@studio74gallery.com.
Data Retention
We retain your personal information for as long as necessary to fulfill our services and comply with legal obligations. If you wish to request the deletion of your data, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Contact Information
For questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights under applicable data protection laws, please contact us at:
Studio 74
74 Whiteladies Road,
Bristol BS8 2QA,
United Kingdom
Email: info@studio74gallery.com
If you're not satisfied with our response, you can contact the relevant data protection authority, such as the Information Commissioner's Office (ICO) in the UK: [https://ico.org.uk/make-a-complaint/].